Refund Policy

1. General Policy
All donations made to Shobhna Sharma Charitable Trust are voluntary and non-refundable.

2. No Cancellation
Once a donation is successfully processed, it cannot be cancelled.

3. Exceptional Cases
Refunds may be considered only in the following cases:

  • Duplicate payment

  • Technical error in transaction

  • Unauthorized transaction (subject to verification)

4. Refund Process

  • Donor must contact us within 7 days of the transaction

  • Provide transaction ID and relevant proof

  • After verification, if approved, the refund will be processed within 7–10 working days

5. Charges
Payment gateway charges may be deducted during refund processing.